Salesforce and Marketing Automation Consultant • JB Consulting
Salesforce Automation • Agentforce • Marketing Cloud
I build Salesforce solutions that improve efficiency, consistency, and user experience through Flow automation, Agentforce, Marketing Cloud, and focused solution design.
What I Help Build
What I Do
I help companies implement Salesforce automation, marketing systems, and modern customer engagement experiences that improve efficiency and drive revenue.
Design and implement automated marketing campaigns using Marketing Cloud. Includes segmentation, campaign automation, engagement tracking, and optimization.
Build Flow-based automation that improves operational efficiency. This includes smart lead delivery, automated follow-ups, and building reliable systems that your team can count on.
Design conversational AI experiences using Agentforce for lead capture, customer and user engagement, and automated support workflows.
Extend Salesforce with Lightning Web Components, custom user experiences, and automation-driven UI improvements.
Featured Work
A curated mix of Salesforce projects across marketing automation, business process automation, Agentforce, Data 360 (formerly Data Cloud), and custom user experience.
Campaign automation, engagement logic, and smarter customer follow-up.
Conversational campaign performance, recipient engagement analysis, and private CSV exports using Marketing Cloud Next and Data 360.
Automated campaign engagement using Salesforce Flow and Marketing Cloud Growth.
Smarter campaign exit logic based on reply and engagement behavior.
Flow-based process automation designed to improve consistency and efficiency.
Automated lead routing to improve speed, ownership consistency, and follow-up.
Automated downstream contract creation after qualifying opportunities closed.
AI agents, conversational experiences, and reusable Agentforce accelerators.
A tested, Flow-first campaign membership accelerator with duplicate protection and an optional conversational agent.
Conversational lead capture designed to improve inbound engagement and follow-up.
Natural language Salesforce answers for users who need quick insights without building reports.
Consent architecture and data transformation patterns for consistent customer preferences.
Validated Salesforce Lead/Contact consent normalization, with an additional multi-source consent integration being tested in UAT.
Custom Salesforce user experience work using Lightning Web Components.
Visual card management, drag-and-drop, priority ordering, and themed task board UI built directly in Salesforce.
Custom time-tracking app with a quick-entry Lightning Web Component, a two-object data model, and weekly and monthly reports with a dashboard.
A custom homepage component designed to improve the Salesforce user experience.
Salesforce Certified Administrator
Salesforce Certified Platform App Builder
Account Engagement Specialist
Account Engagement Consultant
Marketing Cloud Email Specialist
Agentforce Specialist
Contact
Available for project-based consulting, partner support, and automation builds.
Email: jbrewer@jbconsultingservices.net
LinkedIn: linkedin.com/in/jermainebrewer